Shipping policy
At LAAMIA Fragrances, we aim to deliver your order safely and efficiently across the United Kingdom.
Order Processing
- Orders are processed within 1–2 business days
- Orders placed on weekends or public holidays are processed on the next working day
- You will receive a confirmation email once your order has been dispatched
Delivery Time
- Standard UK Delivery: 2–5 business days
- Express UK Delivery: 1–2 business days (if selected at checkout)
Delivery times may vary during busy periods, promotions, or public holidays.
Shipping Charges
Shipping charges are calculated at checkout based on:
- Delivery location
- Package weight
- Selected shipping method
Free shipping may be offered on qualifying orders.
Restricted Shipping
Due to shipping regulations for fragrances containing alcohol:
- We currently ship within the United Kingdom only
- We do not ship to PO Boxes
- International shipping may be unavailable for certain fragrance products
Incorrect Address
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
- Delivery delays may occur
- Additional shipping charges may apply
- We are not responsible for lost parcels caused by incorrect information
Lost or Delayed Orders
If your order is delayed or missing:
- Contact us within 7 days of expected delivery
- Our support team will investigate with the courier
- Replacement or refund decisions are made after courier confirmation
Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide clear photos of the packaging and product
- We will review and resolve the issue as quickly as possible
Signature Requirement
Some fragrance orders may require:
- Adult signature on delivery
- Proof of age if required by courier regulations